FAQ - General
- ★ Why Am I Unable to Download Files from My Account Through a Browser?
- ★ Which ReadyNAS Firmware am I running?
- ★ How do I enable the Vault?
- Does your system back up "opened" files such as a database?
- ReadyNAS Snapshot and the Vault
- ReadyNAS Vault Release Notes
- What is the difference between the NETGEAR ReadyShare Vault and the NETGEAR ReadyNAS Vault?
- How do I share files directly from my ReadyNAS Vault account?
- I just signed up for Vault in Frontview and I don't know what to do next. Help!
- Can I specify the amount of time my account will keep versions of my files?
- Can my Vault account automatically delete files that have been deleted from my ReadyNAS device?
- Can I specify the number of versions I keep of my files?
- What is "Archived" data?
- How do I delete files or folders from my account?
- I can’t add files to my new “Vault Share.”
- How do I exclude specific file types, extensions, or folder paths from a backup job?
- How can I access my data?
- How do I set up a backup job?
- How do I format the "Included Path" of my backup job?
- Does ReadyNAS Vault do "incremental" or "differential" backups?
- What information do I need to include when I submit a support request?
- What is the difference between archive and mirror backup? Which one is ReadyNAS Vault?
- Why does the Service keep old versions of my files?
- Can I backup MS SQL database files?
- Can I backup MS Outlook using this service?
- Does the Vault service back up Outlook while it is open or in-use?
- How do I determine the size of my Outlook PST file?
- Does the Vault Service support UTF-8 filename (file names with non-English characters)?
- How do I verify whether my ReadyNAS device has the correct network settings?
- Can you send me my data on a physical disk in the event of a disaster?