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  3. FAQ - General

FAQ - General

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  • ★ Why Am I Unable to Download Files from My Account Through a Browser?
  • ★ Which ReadyNAS Firmware am I running?
  • ★ How do I enable the Vault?
  • Does your system back up "opened" files such as a database?
  • ReadyNAS Snapshot and the Vault
  • ReadyNAS Vault Release Notes
  • What is the difference between the NETGEAR ReadyShare Vault and the NETGEAR ReadyNAS Vault?
  • How do I share files directly from my ReadyNAS Vault account?
  • I just signed up for Vault in Frontview and I don't know what to do next. Help!
  • Can I specify the amount of time my account will keep versions of my files?
  • Can my Vault account automatically delete files that have been deleted from my ReadyNAS device?
  • Can I specify the number of versions I keep of my files?
  • What is "Archived" data?
  • How do I delete files or folders from my account?
  • I can’t add files to my new “Vault Share.”
  • How do I exclude specific file types, extensions, or folder paths from a backup job?
  • How can I access my data?
  • How do I set up a backup job?
  • How do I format the "Included Path" of my backup job?
  • Does ReadyNAS Vault do "incremental" or "differential" backups?
  • What information do I need to include when I submit a support request?
  • What is the difference between archive and mirror backup? Which one is ReadyNAS Vault?
  • Why does the Service keep old versions of my files?
  • Can I backup MS SQL database files?
  • Can I backup MS Outlook using this service?
  • Does the Vault service back up Outlook while it is open or in-use?
  • How do I determine the size of my Outlook PST file?
  • Does the Vault Service support UTF-8 filename (file names with non-English characters)?
  • How do I verify whether my ReadyNAS device has the correct network settings?
  • Can you send me my data on a physical disk in the event of a disaster?
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